Legal notice
Seller
Pottery specialty store [Amakido]
Manager
Nishimura Yoshifumi
Location
1-14-5-511 Abeno Motomachi, Abeno-ku, Osaka, Osaka 658-0051
Telephone number
・090-2709-5145 (9:00 am - 6:00 pm)
Inquiries
・Email form here
Product and service information
Sales price
Product prices are displayed on the product page for each product.
Shipping fees are required in addition to the product price. Please check the product page or order confirmation email for details.
Please note that customers ordering from overseas are responsible for customs duties.
Required fees other than the product price
Shipping fees (such as customs duties when shipping overseas)
Payment method and payment timing
Payment methods can be selected from various functions such as credit card, PayPal, etc.
Payment is made at the time of purchase. Please check the product page or order confirmation email for details.
Product delivery timing
All our products come with a box. After confirming your order, we will ship the product within 7 business days if the original box is already prepared. For products for which a new original box is to be produced, we will ship within 45 business days.
However, depending on the product, it may take longer. In that case, we will send you an email from our store to inform you. Thank you for your understanding.
Product Delivery Method
The product will be delivered by a courier service selected by our store.
We will deliver it to the address specified by the customer.
About Returns and Refunds
Please check the "Refund Policy" for the return and refund policy.
Return Deadline
The return deadline is within 7 days of receiving the product.
Other
For inquiries about product returns, cancellations, etc., please use the inquiry form.
Information on consumer protection
Consumer Affairs Agency: https://www.caa.go.jp/
National Consumer Affairs Center: https://www.ncc.go.jp/en/
Information on notation based on the Specified Commercial Transactions Act
Specified Commercial Transactions Act: https://elaws.e-gov.go.jp/
Consumer Affairs Agency Specified Commercial Transactions Act Guide: https://www.seiho.or.jp/contact/adr/item/pdf/23-224.pdf
Other
Amagido, a pottery specialty store, strives to provide products and services that satisfy our customers.
If you have any questions,please feel free to contact us.