About Amagimichi's Packaging

Introduction

Thank you very much for visiting Amagimichi. The products we deliver to our customers are not just products, but works of art created over many years, precious items that add color to our daily lives. We want to deliver such precious items to our customers safely, carefully, and beautifully.

Packaging

1. Individual packaging and cushioning
● Each piece is made by hand
Each piece of pottery is carefully packed into a special box according to its shape and size. Each piece is wrapped in cushioning material to prevent them from bumping into each other.
● High-quality cushioning material
We use high-quality cushioning material that is soft and has excellent shock absorption properties to avoid damaging the ceramic surface.
● Eliminate gaps
Pack the box with cushioning material so that there are no gaps inside. This will minimize damage caused by vibration during transport.

2. Special box
● Custom-made boxes
We create custom boxes to fit the size of each piece of pottery, and the inside of the box is finished with a smooth material to prevent scratches on the pottery.
● Depending on the work, the artist will also prepare a wooden "common box" to store the work.
● These boxes are handmade by woodworkers selected by the artist, using reliable techniques and carefully selected materials.
● The box contains an inscription (title of the work, name of the artist, etc.) written by the artist himself, which serves as a guarantee of the work.
● Durability
We use thick cardboard to withstand shocks during transport, and the corners of the box are reinforced to provide extra strength.

3. Strengthening the exterior
● Reinforced cardboard
The outside of the special box is further covered with reinforced cardboard, which protects the product from external impacts.
● Waterproofing measures
We use waterproof tape to protect the products from rain and moisture.
4. Packaging
● Experienced staff
Packing work is done carefully by experienced staff. They use their many years of experience and knowledge to pack in the most optimal way.
● Inspection
At the end of the packing process, we always inspect the items. We carefully check each item for any damage or defects.
5.Purpose of packaging
● Safe transportation
Above all else, our number one priority is delivering products safely to our customers.
● Maintaining beauty
We want to deliver the pottery to our customers without compromising its beauty.
● Value as a gift
If you purchase an item as a gift, we will package it with the utmost care so as not to damage its dignity as a gift.

6. Requests to Customers
● Check delivery status
Once your order has been shipped, we will send you the shipping number via email.
● Check upon receipt
Upon receiving the product, please check for any damage. If you find any damage, please contact us.

We strive to provide our customers with the best shopping experience. We are constantly improving our packaging to provide better service. We will continue to strive to further improve our quality to ensure customer satisfaction.